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  Checking-In Procedure  
 
Lead Tenant
The Lead Tenant is identified as the first named person on the Tenancy Agreement. The Lead Tenant is the main point of contact for the Household and the Letting Manager. The Lead Tenant should advise the Letting Manager of a date and time when they wish to collect the keys for the Household and at the same time inspect and sign the inventory. Keys may be collected after the lead tenant has been notified in writing by the agent that the first month's rent has been received in cleared funds. (Please see our Guidance Notes on completing your standing order.) We are unable to hand out keys individually.

If we can assist you with the moving-in process please do not hesitate to contact us.
 
Checking In
The Letting Manager will show the Lead Tenant around the property and explain how the heating and hot water system works, where utility stop taps are located and how to test the smoke alarms and carbon monoxide detectors. We strongly recommend these tests are carried out on a weekly basis.

Servicing & Maintenance
The properties are all individually serviced commencing from the 1st August. This may involve cleaning, redecorating, laying of new carpets, and so on. Also, the gas boiler, electrical wiring and appliances are serviced and tested at this time. This should not affect the Lead Tenant collecting the keys, or members of the household moving personal belongings into the property. However, if members of the household occupy the property immediately on 1st August there may be some disturbance, which we will endeavour to keep to a minimum, until any maintenance or remedial work has been completed.
 
 
         

 

 


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