Please note:
The information in this section is intended only for Tenants of Stanford
Court.
| Water Stop Tap:
| |
| In Stanford Court houses: |
Ground Floor cloakroom
beside WC |
| In Bowthorpe Road houses: |
Under kitchen sink |
| Electric Mains Switch: |
In panel above front door |
| Gas Stop Tap: |
Lever in external meter box |
If the property is occupied solely by students, you may be exempt
from paying Council Tax. If this is the case it is your responsibility
to provide Revenue Services, City Hall, Norwich NR2 1WJ and the Landlord
with a copy of your exemption certificate. Exemption certificates
may be obtained from your University or College.
At no additional cost to you, a communal telephone line is located in the lounge, with extension points in each bedroom. The line receives incoming calls only, with the exception of outgoing emergency 999 calls. This is the line through which broadband internet operates, so it is important that it remains free of interference.
Access to an independent line in each bedroom is available. If you would like a line connected, you should contact BT on 150 and provide them with your name and address. An engineer should call within a few days to make a connection. Please note that you, the tenant, are responsible for the connection costs, plus a quarterly line rental fee.
A live network broadband internet connection is provided. Details of this service can be found within the property.
A Sky Digibox is provided in the lounge, offering numerous free channels. You can upgrade your system by contacting Sky. No TV or TV licence is included.
Please note that your personal belongings, including bicycles and
vehicles, are not covered by the Landlord’s insurance and
no liability for loss or damage will be accepted by the Landlord.
However, your personal belongings might be covered by another policy;
for example, your parents’ household insurance — although
many parents’ policies exclude or limit cover available. As
a tenant, it is your responsibility to ensure that you have suitable
insurance cover for your own personal belongings.
Please be aware that the Landlord has provided numerous safety and security features such as: Smoke Detectors on all floors; a Carbon Monoxide Detector, Fire Extinguisher and Fire Blanket in the kitchen. These should not be tampered with but we recommend that your household checks these safety devices on a weekly basis. The Lead Tenant will be shown how to do this when checking in.
Electrical wiring and
appliances are regularly tested and the Gas Boiler has an annual
safety check. All windows have locking fasteners. You may be interested
to know that 27% of all burglaries involve entry through an unlocked
door or window, so please take care to ensure that these are locked
when appropriate.
All routine maintenance requests should be made by the lead tenant using the Maintenance Request Form >
For urgent out-of-hours requests please use the telephone number found in the House File. Please read the conditions attached first.
It is important in any home to manage moisture and condensation effectively. To do this please take time to read the Guide to Your New Home booklet which can be found in the Home File.
This deals with:
1 Producing less moisture
2 Stopping moisture spreading through the house
3 Ventilating moisture away
4 Providing even heat
If you do not take measures to adequately ventilate the rooms within the house eventually a build-up of moisture can cause the formation of mould.
For your reference, manuals for all electrical appliances, the time
clock, and boiler are stored in the Home File located in the lounge.
Please return these to the file after use.
Although bicycle theft is rare, in the cycle shelters we have fitted toughened steel chains as a deterrent which, when locked, protects the wheels and frame of your cycle. Please remember to use a good cycle lock. Glenfield can supply secure cycle locks for a small deposit.
Each property has a parking space and we would like to remind residents
to use these and not park in an area which is liable to cause an
obstruction to either the main entrance or other vehicle users.
Permits are provided and if displayed will assist in monitoring
to ensure that only residents and their guests are parked in designated
areas. All vehicles are parked at the owner's risk.
The Gardens are regularly maintained.
Refuse is collected
weekly. On the morning of collection day you
should leave your wheelie bin at the entrance to Stanford Court
at the junction with Bowthorpe Road, ready for collection. When
the refuse collectors have emptied your wheelie bin you should return
it to the rear garden where it is stored. If your wheelie bin is
missing you may obtain a replacement by telephoning Norwich City
Council's Refuse Collection Services on 01603 212307.
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